Security
How we handle your data
Your hours say a lot about your business. Here is where they live, who can reach them, and what we do to keep it that way.
Where your data lives
Everything runs on servers inside the European Union. Your data is not copied to other continents and is never sold or handed to advertisers.
Signing in
Ergosy has no passwords to steal. You sign in with a single-use code sent to your email, valid for ten minutes and limited in how often it can be tried. Changing your email address requires confirmation on both the old and the new address.
Who can see what
Everything belongs to an organisation. Within it, roles decide who may manage projects, see everyone's hours, or open reports. A project can be limited to the people who work on it.
Who did what
Every organisation has an activity log: who created, changed or deleted what, and when. Invoiced hours are locked, leave balances are kept as a ledger that is never overwritten, and the log itself is part of the full export.
Encrypted, on the way and in storage
Everything between your browser and Ergosy travels over an encrypted connection. Sign-in codes are never stored in readable form and expire on their own, and the same goes for the key the browser extension uses.
This website
No cookies and no third-party trackers. We count visits without identifying anyone, so there is no banner to click away and nothing to consent to.
Data processing agreement
You process your own team's personal data through Ergosy, which makes you the controller and us the processor. Under Article 28 of the GDPR that requires an agreement between us, so we wrote one. It applies as soon as you create an account, with nothing to sign, and you can download and read it here — including the annexes listing what we process, how we secure it, and who else is involved.
Or get it with your details already filled in
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Found something?
Mail us at hello@ergosy.com and we will respond quickly. We will not take legal action against anyone who reports a problem in good faith and gives us time to fix it.
Questions
Frequently asked
Where is our data stored?
Do you use cookies on this website?
Can we export everything and leave?
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